NIST Calibration / Repair Service

Thank you for choosing Extech products! To request a return material authorization (RMA) number to have your Extech equipment repaired or NIST calibrated, please visit our Customer Portal. (Note: You might be redirected to set up a new online account.). If you’ve done business with us in the past, please have your 6-digit account number ready to join as a FLIR account holder.

To start the RMA process, enter the Portal by clicking the link below and selecting Book a Repair or Service: FLIR Customer Portal

Contact Service

To contact a Customer Service/Repair Agent (without opening a new RMA), please use this link: Contact Service

Contact Technical Support

To contact a Technical Support Specialist, by phone call 877-239-8324 Opt. 2.
To ask a question to Technical Support via email, please fill out the form found here: Submit Ticket