Need Help? Contact our Customer Service & Support Team
Customer Service is our #1 priority. We have experienced technical specialists available to provide knowledge and expertise to help you with your application needs.
United States
| Department | Phone | |
|---|---|---|
| U.S. Customer Care/Sales | AmericasSupport@flir.com | 866-477-3687 Option 1
(9am to 5pm Eastern Time (UTC-5)) |
| U.S. Tech Support | Submit Ticket | 866-477-3687 Option 3
(9am to 5pm Eastern Time (UTC-5)) |
| U.S. Service | Submit Ticket | 866-477-3687 Option 4
(9am to 5pm Eastern Time (UTC-5)) |
International
| Department | Phone | |
|---|---|---|
| Int. Sales | export@extech.com | +1 603-324-7800 Option 1 |
| Int. Tech Support | Submit Ticket | +1 603-324-7800 Option 2 |
| Int. Service | Submit Ticket | +1 603-324-7800 Option 2 |
Press, TV/Film, and Product Image Permission Inquiries
Please contact M.B. Taylor, Content Marketing Director, for the following requests:
- Press inquiries regarding a news story of which test equipment plays a part (e.g., monitoring heat index to avoid heat stroke during summer heat wave; performing home energy audits to save heating/cooling costs; measuring pH level to check water safety in public pools; hazards of carbon monoxide or carbon dioxide, measuring sound levels of a busy road or motorcycles with custom exhausts, measuring lighting levels at remote ATMs for safety, etc.)
- TV/Film Property Master or Production inquiries regarding the use or display of an Extech or FLIR product(s) in a TV or film production
- Textbook or technical documents/presentations for which a high resolution image of an Extech or FLIR product(s) is sought for inclusion
Be sure to include a complete description of the project/story, specific product of interest, intended use of the product or rationale for including product, deadline, and complete postal mail address if a product is being requested.
Need to Write to Us?
Mail to:
FLIR Commercial Systems Inc.Attn: Extech
9 Townsend West
Nashua, NH 03063
U.S.A.
Fax us: 603-324-7804