Need Help? Contact our Customer Service & Support Team

Customer Service is our #1 priority. We have experienced technical specialists available to provide knowledge and expertise to help you with your application needs.

United States

Department Email Phone
U.S. Customer Care/Sales 866-477-3687 Option 1  
(9am to 5pm Eastern Time (UTC-5))
U.S. Tech Support Submit Ticket 866-477-3687 Option 3
(9am to 5pm Eastern Time (UTC-5))
U.S. Service Submit Ticket 866-477-3687 Option 4  
(9am to 5pm Eastern Time (UTC-5))


Department Email Phone
Int. Sales +1 603-324-7800 Option 1
Int. Tech Support Submit Ticket +1 603-324-7800 Option 2
Int. Service Submit Ticket +1 603-324-7800 Option 2

Press, TV/Film, and Product Image Permission Inquiries

Please contact M.B. Taylor, Content Marketing Director, for the following requests:

  • Press inquiries regarding a news story of which test equipment plays a part (e.g., monitoring heat index to avoid heat stroke during summer heat wave; performing home energy audits to save heating/cooling costs; measuring pH level to check water safety in public pools; hazards of carbon monoxide or carbon dioxide, measuring sound levels of a busy road or motorcycles with custom exhausts, measuring lighting levels at remote ATMs for safety, etc.)
  • TV/Film Property Master or Production inquiries regarding the use or display of an Extech or FLIR product(s) in a TV or film production
  • Textbook or technical documents/presentations for which a high resolution image of an Extech or FLIR product(s) is sought for inclusion

Be sure to include a complete description of the project/story, specific product of interest, intended use of the product or rationale for including product, deadline, and complete postal mail address if a product is being requested.

Need to Write to Us?

Mail to:

FLIR Commercial Systems Inc.
Attn: Extech
9 Townsend West
Nashua, NH 03063

Fax us: 603-324-7804