Need Help? Contact our Customer Service & Support Team

Customer Service is our #1 priority. We have experienced technical specialists available to provide knowledge and expertise to help you with your application needs.

United States

Department Email Phone
U.S. Customer Care/Sales sales@extech.com 877-239-8324 Option 2
(9am to 5pm Eastern Time (UTC-5))
U.S. Tech Support support@extech.com 877-239-8324 Option 3
(9am to 5pm Eastern Time (UTC-5))
U.S. Service repair@extech.com 877-239-8324 Option 4
(9am to 5pm Eastern Time (UTC-5))

International

Department Email Phone
Int. Sales export@extech.com +1 603-324-7800 Option 2
Int. Tech Support IntlSupport@extech.com +1 603-324-7800 Option 3
Int. Service IntlRepair@extech.com +1 603-324-7800 Option 4

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Press, TV/Film, and Product Image Permission Inquiries

Please contact Haley Ellison, Public Relations & Media Planning Manager (1-503-498-3293) for the following requests:

  • Press inquiries regarding a news story of which test equipment plays a part (e.g., monitoring heat index to avoid heat stroke during summer heat wave; performing home energy audits to save heating/cooling costs; measuring pH level to check water safety in public pools; hazards of carbon monoxide or carbon dioxide, measuring sound levels of a busy road or motorcycles with custom exhausts, measuring lighting levels at remote ATMs for safety, etc.)
  • TV/Film Property Master or Production inquiries regarding the use or display of an Extech or FLIR product(s) in a TV or film production
  • Textbook or technical documents/presentations for which a high resolution image of an Extech or FLIR product(s) is sought for inclusion

Be sure to include a complete description of the project/story, specific product of interest, intended use of the product or rationale for including product, deadline, and complete postal mail address if a product is being requested.


Need to Write to Us?

Mail to:

FLIR Commercial Systems Inc.
Attn: Extech
9 Townsend West
Nashua, NH 03063
U.S.A.

Fax us: 603-324-7804